Wilcom America Gold Class Support

Wilcom is industry renown for offering unparalleled support assistance.  It’s just one of the many things that separates us from the rest.  Wilcom America’s US-based technical support team is here when you need us.  We support our two most current versions (e4 and e3) of software for free.  Older software has a per incident fee.  We also have a growing number of self-help tools to assist you along the way.

Wilcom America Support Knowledge Base

Knowledge Base

Technical articles to assist you.

More

Download Center

Download Center

Download updates for Wilcom software.

More

Operating System Compatibility

Operating System Compatibility

Windows O/S compatibility for Wilcom software.

More

System Requirements For Wilcom Software

System Requirements

System Requirements for Wilcom software.

More

embroidery machine connection

Machine Connections

Embroidery machine connection information.

More

Contact Wilcom America Support

Contact Support

Support is on hand when when you need us.

More

Wilcom America Support Policy

Technical Support Policy

Wilcom America’s Technical Support Policy.

More